News

Received by wms on 31/01/24

Another great start to the week at WMS!

First email of the day and it's a thank you for the service given by one of our guys operating out of our Cornwall office!

Well done Nigel for a job well done! Just another magic Monday!

"Hello Will.
I would like to say that Nigel was absolutely amazing, the work he did this week is fantastic. He was professional and a pleasure to have in our house. The ceiling repair, painting and fixing the problem of cold air coming in from under the bath was with immediate results. I would like to say thank you very much.
Emma"

WMS were pleased to be able to help out our clients at the recent "Estates Tidy Day" at Treneere in Penzance!

An opportunity for customers to get rid of some of the excess waste generated over the Christmas break, or even the start of a very early spring clean, this initiative proved very popular with the WMS team collecting and making waste materials available for re-cycling where at all possible.

Social value initiatives are our opportunity to add some additional value to our services and are always well received by our clients and their customers. We put a lot of thought in identifying what gives most value to the customer and client, each opportunity is different and bespoke to the areas in which we work. Thank you to everyone involved... and on to the next one!

A new year but same story for us here at WMS. The nice thing about receiving notes such as these is obviously the time and effort clients or their customers take to share their thanks with us - but what is even more noticeable is that these good news stories are shared with us across our business activities and locations, albeit Cornwall, Devon Dorset and Somerset.

Well done one and all, great start to the year!

"Hi, this goes out to Matt the painter decorator.
Just to say what a fantastic job you did on our bedroom. Much appreciated. I could see from the start how professional you were. When you finished, It looked like a show home. Just stunning. Thank you so much. David and Jill"

Check this out! - 2 more calls received today...

"Please pass on our thanks to Tony for his work at our Housing Association scheme recently, he was very polite, courteous and helpful throughout!

"Callum and Sean, they have been great, so helpful, nothing has been too much for them!"

The attitude and approach of our WMS operational teams can never be underestimated, brilliant feedback with extra works secured as a result, Tony, Callum Sean take a bow!

What a brilliant team effort by the guys at WMS, the community contractor!

"Good afternoon Greg

I just wanted to say a massive thank you for the fast response for the emergency call out today. We had a lady who had a fall and was stuck inside her property and the fire crew wouldn’t attend until paramedics were on scene which would have been over a 4hr wait, and within 15 minutes of speaking to WMS contractors were on site and able to break in to the property.

The guys that attended where very helpful.

Thank you once again ;)”