News

Fantastic feedback again for WMS!

 I have returned to work this week following a period of ill health, I have been touching base with colleagues regarding issues that arose while I was away and received the below compliment from one of our scheme managers, I felt it was important to pass this on to you both as we often only hear negative things from other member and residents. Please ensure mine, Paula and our resident at 44 Prince Street thanks and gratitude to passed onto Paul and the operatives.

 “I would like to pass on, and if you can send the message higher….Ben from WMS has been the most amazing person.  He has kept Michael up to date all throughout, has gone above and beyond with many jobs, and his workmanship is great.  Paul Tricker has also been great, has popped in and kept an eye, and has been quick to help when we have had small issues.  Jose also came very late in the day to help, and it is all appreciated.”

WMS Painting Department deliver a 5 star finish at the 7 Stars Inn!

 WMS painting department have smashed it out the park again with the recent decoration of the Seven Stars Inn!

 With our client seeking to make the most of the recent hot snap they were thrilled that all works were completed on time and in full, with customers commenting on the fantastic new look!, the results speak for themselves!

Great day at the North Devon Homes Fun Day - Fun Days are happy days! Thanks for the invitation! WMS Social Value works #sustainabilitymatters

WMS received the following email in to their Chudleigh Devon branch last week..

“I wish to pass on my thanks for a job very well done during some challenging days down here at Windsor Court.” (Windsor Court Manager) 

“Hi all, just wanted to pass on my thanks too, I met them and they were a credit to WMS.” (Area Manager)

A key service within WMS since its inception in 2007, WMS Response Services has smashed all company records and exceeded all internal and external KPIs across the board!

Encompassing day to day response requests, minor works and out of hours service provision for Housing Associations, Property Management and Block Management companies etc, WMS are extremely proud of this small but highly effective and efficient team!

Initially reliant on a paper based administration system the team took the opportunity during lockdown 1 to revisit everything they do, especially as the service was even more important to clients and their customers in unprecedented times.

Utilising the latest digital technology WMS Response Services now boast a dynamic process driven system capable of recording all job requests and details, distributing them, instructing the appropriate operative, monitoring progress, feedback and job status in real time, all at the click of a mouse! The system talks to WMS in house bespoke IT system so all financials are captured as a matter of course.

Such is the success of WMS Response Services (the business growing 7 fold in 2 years) clients are rushing to us to look after them!

The business would like to thank Greg and his team (pictured) for their continued hard work and professionalism, a credit to WMS!

We would like to wish congratulations to our very own apprentice, Josh Hill!

Josh received the Student of the year Award in Property Maintenance, presented to him by Sean Mackney, Principal of Petroc College and Ken Charman, CEO of Uniflex & Unilever.

Josh was nominated by his tutor, John West, who had this to say;

"Josh always performs to the very best of his ability, willing to learn and make mistakes, and has developed into a very good learner/worker. He always wants to push himself and achieve the very best outcome for his development. His confidence has grown and he makes the learning area a great place to be as there is never a dull moment."

Well done Josh from all your friends and colleagues at WMS!